Broadstone Upper Westside Frequently Asked Questions

Before move-in, Broadstone Upper Westside prepares each apartment with a full professional cleaning and inspection, including paint touch-ups, appliance testing, and a detailed quality check. Residents also receive a unique move-in gift.

Broadstone Upper Westside has on-site maintenance that can handle most emergency work orders as they come in. Non-emergency requests are typically completed within 24 to 48 hours.

Residents can submit a maintenance request at Broadstone Upper Westside online through the resident portal or in writing by email. Online requests are the fastest way to ensure the issue is received and assigned quickly.

During office hours, the Broadstone Upper Westside team can assist with lockouts after verifying identity with a valid ID. After hours, residents may need to contact a locksmith, based on community policy.

Broadstone Upper Westside provides same-night response for emergency maintenance issues such as major leaks, no heating or cooling during extreme weather, electrical hazards, or a clogged toilet in a single-bathroom home. Emergency maintenance remains available on weekends and holidays.

Most routine maintenance requests at Broadstone Upper Westside are completed within 24 to 72 hours. Timing may vary based on the issue and parts availability.

Broadstone Upper Westside offers a resort-style pool, a fully equipped fitness center, pet spa, a dry cleaning service, modern coworking spaces, and comfortable resident lounges. Outdoor amenities include landscaped courtyards, grilling areas, an outdoor television and social spaces for relaxing or connecting with neighbors. You can see the full amenity lineup for more details.

The pool at Broadstone Upper Westside is open daily from 10:00 AM to 10:00 PM, year-round. The pool is not heated.

Broadstone Upper Westside features a fully equipped, 24-hour fitness center with cardio equipment, strength-training machines, open space for stretching or functional training, and an Echelon mirror, making it easy to maintain an active lifestyle without leaving home.

All amenities at Broadstone Upper Westside are included in rent, with the exception of parking. Residents can also rent the clubhouse for private functions for $100 an hour plus a $250 deposit, and reservations must be made within 30 days of the event.

The fitness center at Broadstone Upper Westside is open 24 hours. All other amenities close at 10:00 PM, monitored by the community's courtesy officer.

Broadstone Upper Westside's clubhouse offers free WiFi along with a smaller private room that can be closed off for focused work or calls.

Broadstone Upper Westside hosts at least one resident event each month, and sometimes more depending on the event.

Apartment homes at Broadstone Upper Westside include open-concept layouts, updated kitchens with stainless steel appliances, quartz or granite countertops, an in-unit front-load washer and dryer, spacious closets, and private balconies, patios, or Juliette doors, depending on the floor plan. Browse photos of these finishes to see the details up close.

Kitchens at Broadstone Upper Westside include stainless steel appliances, such as a refrigerator, oven, microwave, dishwasher, and garbage disposal.

Apartment homes at Broadstone Upper Westside are unfurnished.

Every apartment home at Broadstone Upper Westside includes air conditioning and heating.

Apartment homes at Broadstone Upper Westside feature oversized closets in most floor plans. Additional storage space is also available to rent within the community, with pricing based on the size of the space.

Broadstone Upper Westside offers a variety of floor plans, including studios, one-bedroom, and two-bedroom homes, each designed to maximize space, light, and functionality. Compare all available floor plans to find the one that fits your lifestyle.

Broadstone Upper Westside was built less than five years ago, so apartment homes still have a new, modern feel.

Broadstone Upper Westside does not provide WiFi within the apartment homes, but residents are welcome to set up service with any internet or cable provider that services the area.

All fees and services are clearly outlined in our Community Fee Guide, including mandatory fees, utilities, optional add-ons, along with fee attributes such as whether the charges are by unit or by tenant, how frequently they are billed, and whether they are paid to third-party providers. You can find it on our floor plan page, or our team would be happy to provide a copy during your visit to the leasing office!

Applying for an apartment at Broadstone Upper Westside is completed entirely through the property website.

We do not have a specific minimum credit score requirement. Each application is evaluated against consistent criteria, taking into account credit history, income, and rental history.

Yes, we may accept co-signers or guarantors to help applicants meet qualification requirements. Please contact the leasing office for specific guidelines.

Applicants are typically required to provide a valid government-issued ID, proof of income, and any additional documentation needed for screening. Requirements may vary depending on your application and property location, and our leasing team will guide you through exactly what is needed.

If your application is not approved, you will be notified with the reason in accordance with screening guidelines. In some cases, you may have the option to provide additional information or reapply. Our leasing team is available to help you understand next steps.

Rent at Broadstone Upper Westside is preferably paid online through Rent Cafe, which accepts payment via bank account and routing number, credit card, debit card, or Flex, a split-payment option. Cashier's checks are also accepted in person at the office as a last resort.

All fees and services are clearly outlined in our Community Fee Guide, including mandatory fees, utilities, optional add-ons, along with fee attributes such as whether the charges are by unit or by tenant, how frequently they are billed, and whether they are paid to third-party providers. You can find it on our floor plan page, or our team would be happy to provide a copy during your visit to the leasing office!

For a full breakdown of what's included and any additional charges, please refer to our Community Fee Guide on the floor plan page, or our team would be happy to provide a copy during your visit.

All fees and services are clearly outlined in our Community Fee Guide, including mandatory fees, utilities, optional add-ons, along with fee attributes such as whether the charges are by unit or by tenant, how frequently they are billed, and whether they are paid to third-party providers. You can find it on our floor plan page, or our team would be happy to provide a copy during your visit to the leasing office!

Renter's insurance is required at Broadstone Upper Westside, with a minimum of $100,000 in liability coverage.

Rent is typically due on the first day of each month.

Yes, late fees may be charged if rent is not received by the due date.

Yes, a security deposit is required at the time of move-in. The amount varies based on several factors, such as unit price, lease term, or property location. For specific deposit details, please refer to our Community Fee Guide on the floor plan page, or our team would be happy to provide more information during your visit.

Residents at Broadstone Upper Westside may use any internet or cable provider that services the area.

Prior to move-in, residents are responsible for setting up any utilities that are not included in the rent. Our team will provide you with a list of utility providers and setup instructions as part of your move-in paperwork. If you have any questions, our leasing office is always happy to help.

Utility responsibilities can vary depending on the apartment home and community. For full details on what's included in rent and what's billed to the resident, check out our Community Fee Guide on the floor plan page, or stop by the leasing office and we'll be happy to walk you through it!

Water and sewage at Broadstone Upper Westside are individually metered, so residents are billed based on their actual usage.

Reserved parking is not offered at Broadstone Upper Westside, but EV charging is available, with at least one charging station on each floor of the parking garage.

MARTA bus stops are located close to Broadstone Upper Westside, giving residents convenient access to public transportation.

Guest parking at Broadstone Upper Westside is located at the bottom of the parking garage.

Parking at Broadstone Upper Westside is first-come, first-served, with a cost of $50 per month per car added to the lease.

Broadstone Upper Westside has an 8-story parking garage that includes two levels of guest parking. The garage offers covered parking throughout, with the exception of the very top level.

Broadstone Upper Westside offers bike storage equipped with racks and cables for securing bicycles.

Broadstone Upper Westside is located within 5 to 10 minutes of major highways.

Not at all! Tours are completely complimentary. We'd love the opportunity to show you around our community and help you find the perfect apartment home. Please bring a valid government-issued photo ID for each person touring. You can schedule a tour online or contact our leasing office, and we'll be happy to assist you.

Broadstone Upper Westside prefers scheduled appointments to ensure each tour gets full attention without delays. Drop-in visitors are also welcome and will be accommodated whenever possible.

Our leasing team is available to assist residents during office hours. You can stop by the leasing office, call, or email us anytime with questions or concerns.

The Broadstone Upper Westside leasing office is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 1:00 PM to 5:00 PM.

You can contact the leasing office at Broadstone Upper Westside by phone, email, or by submitting your interest through multiple listing websites.

Broadstone Upper Westside is located within a local school district serving the surrounding area. School assignments can vary by address and grade level, so contact the leasing office or the local school district for the most accurate information.

Broadstone Upper Westside is located in the Upper Westside neighborhood of Atlanta.

Publix is the closest grocery store to Broadstone Upper Westside, within about 5 minutes. Starbucks, Dunkin' Donuts, and other restaurants are also nearby.

Broadstone Upper Westside is located less than 20 minutes from Midtown Atlanta.

Broadstone Upper Westside is close to popular attractions including The Works and Top Golf, along with a variety of other restaurants and entertainment options.

Broadstone Upper Westside is close to the Westside stretch of the Atlanta Beltline, which recently opened and offers great opportunities for outdoor recreation and exercise close to home.

Broadstone Upper Westside is very close to multiple highways and the City of Atlanta, making it a convenient location for commuting.

Broadstone Upper Westside is near the University of Georgia and Georgia Tech.

The Upper Westside is desirable for being close to the city without city prices. The area is quieter than surrounding neighborhoods, close to the Atlanta Beltline, and close to grocery stores, restaurants, and shopping.

Guest parking at Broadstone Upper Westside is located at the leasing office, down the hill at the bottom of the parking garage. After business hours, guests should use this same location.

Broadstone Upper Westside has two entrances to the community. GPS navigation will typically direct visitors to the first entrance, but the leasing office is located at the second entrance, just beyond the first.

The leasing office at Broadstone Upper Westside is located within the community and clearly marked with signage. Once you enter the property, follow the directional signs or refer to the community map, and the team is available to guide you upon arrival.

Broadstone Upper Westside allows up to two pets per apartment home.

Pets at Broadstone Upper Westside must be under 100 pounds, and aggressive breeds are not permitted. Cats must be spayed or neutered, and aquariums up to 20 gallons are allowed. Pets must be on a leash at all times in common areas and are not permitted in the pool or amenity areas. View the full pet policy for complete details before bringing your pet home.

Broadstone Upper Westside charges a one-time, nonrefundable pet fee of $350 per pet, along with monthly pet rent of $25 per pet.

Broadstone Upper Westside offers a dog park and a pet spa, making it easy to care for your pet without leaving the community.

Exotic pets are generally not permitted at Broadstone Upper Westside. Contact the leasing office for clarification on specific pet types.

Broadstone Upper Westside is close to pet services including The Village Vets Westside and Salty Dawg Pet Salon.